Job Description:
We are seeking a highly analytical Quality Auditor to join our team. The ideal candidate will have strong analytical skills, attention to detail, and excellent communication skills.
The Quality Auditor will be responsible for auditing program level defects, analyzing and reporting on defect data and trends.
The candidate will work closely with the leadership team to drive projects and initiatives, collate quality data, and provide proactive quality updates.
The key responsibilities of this role include researching and evaluating facts surrounding transactions, identifying process deviations, and communicating with external customers and financial institutions via phone and/or email during the audit process.
Responsibilities:
* Raise awareness about quality issues within the organization.
* Collaborate with internal stakeholders to identify areas of improvement.
* Develop strategic policies and procedures to enhance seller experience and operational excellence.
* Conduct thorough audits to ensure compliance with relevant regulations.
Requirements:
Basic Qualifications:
* Fluent Swedish language skills.
* Fluent English language skills.
* Experience with Microsoft Excel.
Preferred Qualifications:
* Knowledge of consumer product compliance processes and regulations.
* Regulatory compliance management experience with government agencies.
* Experience in data-driven business operations processes.