Business Analyst Job Description: Key Responsibilities * Gather and analyze business requirements to translate them into actionable user stories. * Serve as a liaison between business users and technical teams. Gathering Requirements: Business analysts identify, document, and clarify business needs. We gather information through interviews with stakeholders, workshops, or brainstorming sessions. This process helps us understand the problem we are trying to solve. We use various tools such as mind maps or diagrams to visualize complex processes. Tech Skills Required Familiarity With CRM Systems, Including Dynamics 365 (Sales And Service Modules) This expertise allows you perform your duties efficiently within these systems. You must be knowledgeable in configuration management best practices for integration with other software solutions. Candidates who have hands-on experience working on Sales Force Automation and Customer Relationship Management will be preferred;Prioritization & Time Management Essential skills include prioritizing multiple tasks under tight deadlines while maintaining high-quality results;User Story Creation &