Credit Controller
Our client, a leading business in Leinster-Appointments, is seeking an experienced Credit Controller to join their team on a permanent basis.
About the Role:
* Maintain and manage ledgers recording customer debts, communications, queries, and outcomes.
* Ensure timely cash collections and proper recording of customer debt.
* Resolve and negotiate debt cases with both internal and external customers.
* Administer customer account details and case notes accurately.
* Collaborate with operational teams to ensure effective resolution of customer debts.
* Handle payment disputes and work closely with collections and credit control teams.
* Manage unallocated cash levels to minimize bad debt.
* Perform cash allocation and account reconciliation as needed.
* Work towards KPIs by contacting customers via phone or email to secure payment.
Requirements:
* Comfortable dealing with customers over the phone.
* Minimum 2-3 years experience in credit control or a relevant financial role.
* Strong verbal, negotiation, and written communication skills.
* Proficiency in Microsoft Office applications.
* Demonstrated ability to provide excellent customer service.
* Able to work independently or within a team.
Benefits:
* Pension Scheme
* Healthcare Plan
* Cash Plan
* 23 Days Annual Leave
* Hybrid Working Arrangement
* Parking Facilities