Job Title: Senior Infrastructure Technician
This is a challenging opportunity for an experienced professional to join our team as a senior infrastructure technician. In this role, you will be responsible for the administration and maintenance of internal and customer-facing servers, network devices, and infrastructure.
Duties and Responsibilities:
* Administer and maintain servers, network devices, and infrastructure to ensure optimal performance and health.
* Monitor and support infrastructure health using clients OneView & Infosight.
* Update contingency plans as necessary.
* Manage monitoring, configuration management, and reporting functions.
* Ensure project documentation best practices and support procedures are adhered to and aligned with customers' procedures.
* Assist with cross-training customer team members on existing and new technologies.
* Perform special tasks as directed by management.
* Interact with customers and staff at a technical level, as required.
Requirements:
* 4-7 years' experience in the IT industry.
* MICROSOFT CERTIFICATION OR EQUIVALENT DESIRED.
* Advanced knowledge of Windows Server (2016/2019) & VMware vCenter.
* Experience managing over 50 Windows Server infrastructure.
* Understanding of LAN/WAN networking.
* Group policy design and configuration.
* Microsoft IIS administration and configuration.
* Active Directory/LDAP user and group administration experience.
* Strong communication and documentation skills.
* Flexible and able to adapt to a rapidly changing environment.
* Positive, self-motivated individual who can complete tasks independently.
* Must be a team player.