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Learning & Organisational Development Administrator
Location: Knockbracken Healthcare Park
Hours: 15 hours per week
Salary: Band 3 – £12.75 per hour
About the Role
We are seeking a highly organised and motivated Learning & Organisational Development Administrator to join our team at Knockbracken Healthcare Park. This is an excellent opportunity to contribute to the delivery of a high-quality, client-focused HR Learning and Development service.
The successful candidate will play a key role in supporting the Learning and Development Team by coordinating administrative activities, maintaining systems, and ensuring compliance with governance and quality standards.
Key Responsibilities
Provide efficient and effective administrative support to the Learning & Development Team in line with Trust policies and procedures.
Manage and prioritise the team’s day-to-day administrative workload.
Maintain and update the Digital Learning Management System and provide guidance on its use.
Produce training activity reports and support data collection, analysis, and reporting.
Ensure accurate completion and processing of documentation relating to training activities, including:
Mandatory training
Assistance to study
Work experience
Corporate Welcome programmes
Personal Development and Performance Reviews (PDPRs)
Provide advice and guidance to staff and managers on Learning & Development policies and procedures.
Maintain electronic and paper filing systems, ensuring compliance with data protection and record-keeping standards.
Support the promotion and marketing of Learning & Development initiatives across the Trust.
Coordinate training resources, equipment, and stationery, including procurement where required.
Organise meetings, take minutes, and support training programme planning and delivery.
Work collaboratively with key stakeholders, including staff, managers, trade unions, and service users.
Assist with surveys and projects to support continuous service improvement.
Essential Criteria Qualifications
5 GCSEs (Grade A-C), including English Language and Maths (or equivalent), plus 2 years’ administrative or customer service experience at Band 2 (or equivalent)
OR
NVQ Level 2 in Administration/Customer Service plus GCSE English and Maths (Grade A-C or equivalent), plus 2 years’ relevant experience
Experience
At least 1 year’s experience using Microsoft Office (Word, Excel, PowerPoint, Outlook)
What We’re Looking For
Strong organisational and time management skills
Excellent attention to detail
Good communication and interpersonal skills
Ability to work independently and as part of a team
A proactive and customer-focused approach
Apply Now
If you’re looking to develop your career in Learning & Development within a supportive environment, we’d love to hear from you.