Job Title Network Operations Engineer II - Client Onsite Work Location: Dublin Working Hours Schedule TBD, Likely 4x10 - weekends might be required Hours Expected to be 8:00am - 6:00pm Our Tier 2 NOC Engineer is responsible for advanced troubleshooting fault isolation incident escalation and network optimization within a globally distributed IP and Optical network This role requires expertise in network infrastructure troubleshooting and operational support The Tier 2 Engineer will be responsible for complex cases and driving them to resolution This position also contributes to process improvements automation and monitoring system enhancements to optimize network operations Key Responsibilities 1. Operate and troubleshoot a globally based Optical Network. 2. Perform fault isolation and resolution on Layer 0 and 1 Network Issues. 3. Take ownership of Network Triggered Tickets & work with Field Resources to ensure the issues are cleared.