System ImplementationPartnering closely with project leads in support of the implementation of configuration changes to 4G Clinical's PRANCER technologyAttend client meetings and design sessions as appropriateSupport logging, tracking and resolution of functional and technical issues discovered during implementation and prior to applying changes to productionReviews and understands change impacts and risks with project leads to focus project testing efforts accordinglyEnsures adherence to required deliverables and milestones of Project Management SOPSupports project validation activities including testing, setup, and implementation activitiesDevelops and executes scripts for testingSupports changes to integrations, including implementing changes to integration specificationsAssist with client user acceptance testing (UAT) activitiesSystem OperationsServe as Customer Support point of escalation for any system or support issues where required; assist with creation of training materials.Maintain issue logs for builds or validation activities of the RTSM.Required ExperienceFor this position, a minimum of 3 years of experience in the clinical research field, particularly clinical supplies operations, RTSM/IRT services delivery and eClinical systems implementation is preferred, or at least 7 years of relevant system implementation experience in a related industry.Software implementation and testing experience in clinical research or supply chain related industry is preferred. Project management experience working with cross-functional business and technical teams as project lead is also preferred.Knowledge of US FDA Good Clinical Practice (GCP) and International Conference on Harmonization (ICH) GCP regulations, Electronic Records; Electronic Signatures regulation (21 CFR Part 11) and EU Annex 11 is a plus.Education and/or Certification RequirementsThe candidate must possess at minimum a bachelor's degree in an information technology, life sciences, or supply chain management field. Equivalent experience in these or related fields may also be considered.4G Clinical is honored to be part of Fast Company's 2020 Best Workplaces for Innovators list, citing businesses and organizations that demonstrate a deep commitment to encouraging innovation at all levels. 4G Clinical came in at #8 for its dedication to building a culture that fuels innovation, curiosity, and the spirit of experimentation in all facets of the business from product development and brand to services and staffing. We were also voted one of the 2018 Best Places in Health Care & Biopharma by Great Place to Work and FORTUNE. About Us4G Clinical is a global leader in randomization and trial supply management (RTSM) and supply forecasting optimization software for the life sciences industry, offering the only fully cloud-based, 100% configurable and flexible solutions utilizing natural language processing (NLP) to accelerate clinical trials. 4G Clinical is headquartered in the Boston Biotech corridor of Wellesley, MA, with offices in Europe and Asia.For U.S.-based candidates, we offer compelling benefits to our employees, including:Health, dental, and vision benefitsUnlimited Vacation Days for Salaried Full-time EmployeesFSA and Dependent Care AccountsCompany Paid Disability and Life InsuranceGlobal mental health benefitGenerous 401k programPaid sabbatical programOption Grants4G Clinical is proud to be an Equal Opportunity Employer, and it is foundational to how we recruit and hire our talented team. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by applicable law.