Job Title: Member Services OfficerLocation: Dublin/Wicklow ( available to work in any of our 8 offices)Job Type: Full-time (33 hrs per week)Closing Date: 6th February 2026 Job Summary:We are seeking a highly motivated and detail-oriented Member Services Officer to join our team. The successful candidate will be responsible for providing exceptional customer service to our members and assisting with a variety of tasks to ensure the smooth operation of the credit union.Responsibilities:Provide outstanding customer service to membersAssist members with account inquiries, transactions, and loan applicationsProcess account transactions and maintain accurate recordsCarry out back office administration/clerical duties and other duties as required.Participate in company sponsored volunteer activities and other community service initiatives.Requirements:At least 1 year of experience in a customer service role, preferably in a financial institutionStrong communication and interpersonal skillsExcellent organisational and time management skillsAbility to work well in a team environmentProficient in Microsoft Office applicationsHigh level of accuracy and attention to detailKnowledge of credit union products and services is an advantageHow to Apply:Please submit by uploading your resume/CV and cover letter on the "Apply for position now" form. We thank all applicants for their interest, but only those selected for an interview will be contacted.Employee Benefits :PensionLife Insurance PolicyUnlimited Online GP VisitsCycle to Work SchemeTax Saver CommuterEmployee Assistance ProgrammeProfessional Development