Job Title:
We are seeking a Technical Support Specialist to provide advanced technical support to customers and internal stakeholders.
* Diagnose and resolve complex technical issues using analytical and problem-solving skills.
* Proactively identify potential issues and propose innovative preventative resolutions.
* Collaborate with senior internal and external stakeholders to drive cross-team initiatives.
Requirements:
* 5+ years of relevant technical support experience.
* Extensive hands-on experience with networking protocols, storage technologies, and data management systems.
* Proven expertise in troubleshooting and resolving complex technical issues.
Benefits:
* Hybrid work environment fostering collaboration and culture.
* Equal Opportunity Employer: Committed to diversity, equity, and inclusion.
Why This Role?
This is an opportunity to leverage your technical expertise and drive business outcomes as part of a dynamic team.