Key Account Manager Position
We are seeking a highly motivated Key Account Manager to join our team. This role will involve developing and growing business within an agreed customer base, contributing to the strategic objectives of the Sales department.
* Build and maintain strong relationships with customers, including regular meetings to understand their needs and align them with our product/service strategies.
* Ensure efficient execution of sales targets, supporting and improving the annual business plan, including planning visits, services, calls, and closing sales opportunities.
* Initiate, set up, and complete sales projects, attend conferences, and participate in marketing events.
* Meet targets on cold calls to expand business, maintain existing relationships, negotiate sales terms, provide after-sales support, logistics, technical services, investigate and resolve customer complaints, train clients, and advise on problem-solving.
* Use reporting tools to update customer situations and orders, respond to sample requests, prepare client quotations, and analyze costs and sales.
The ideal candidate will have extensive experience in B2B sales, preferably in chemical or technical sales. They should be proactive, sales-driven, goal-oriented, with the ability to understand customer needs and expectations, and work systematically. Hard-working, adaptable, and able to prioritize under changing circumstances, they should also possess excellent communication and negotiation skills, capable of operating at different organizational levels, with an understanding of working in an international environment.
About Us
We are a leading global distributor of chemicals and ingredients essential to safety, health, and wellbeing. Our team supports our vision to redefine distribution and be the most valued chemical and ingredient distributor worldwide.
We offer a Total Rewards package, including market-aligned pay, incentives, and benefits supporting our employees' wellbeing. We promote sustainable solutions to help keep communities healthy, fed, clean, and safe.
We are committed to diversity and inclusion, providing development opportunities through Employee Resource Networks to empower our workforce and make a difference in our communities.