GET TO KNOW US
At Brown Thomas Arnotts, we are Reinventing Retail. Our purpose is to enrich our customer’s lives, which we achieve by living our values – Going Above and Beyond, Driving Creativity and Innovation, and Doing the Right Thing. We are one business with two iconic brands, bringing exciting experience to life through our digital and physical destinations. Our customer engagement sets the bar in service and experiential retail, giving our customers something to love every time.
KNOW THE ROLE
Our Corporate Sales Advisoris a dynamic and driven person who leads the development of our corporate sales channel. In this exciting role, you will be responsible for actively identifying, targeting, and converting corporate clients to utilise Brown Thomas Arnotts’ Personal Shopping services and luxury product offering.
Your role will centre around generating new business through proactive outreach, networking, and tailored service offerings that meet the unique needs of our corporate clientele – including executive gifting, incentives, event styling, and wardrobe services.
* Drive revenue through new corporate partnerships by promoting our corporate services, Personal Shopping services and luxury product range
* Proactively identify and approach potential corporate clients through cold calling, networking, and outbound sales activities
* Develop and maintain a robust pipeline of corporate leads, regularly tracking outreach and conversion metrics
* Present compelling sales pitches tailored to the needs of corporate clients, positioning BTA as a trusted partner for luxury retail gifting and services
* Build and nurture long-term client relationships with a focus on repeat business and high-value opportunities
* Collaborate closely with the Personal Shopping team and wider store teams to ensure a seamless client experience
* Attend relevant events, trade shows or networking opportunities to promote the BTA corporate proposition
* Maintain up-to-date knowledge of our luxury brand portfolio and product offerings to support confident and consultative selling
* Prepare regular sales reports, updates, and forecasts for internal stakeholders
KNOW WHAT WE ARE LOOKING FOR
Essential Experience & Skills:
* Proven track record in sales, business development, or account management – ideally in a luxury, retail, or service-led environment
* Excellent communication and interpersonal skills, with the ability to engage and influence at all levels of an organisation
* Comfortable making cold calls and initiating new business relationships
* Highly self-motivated, target-driven, and confident working independently
* Strong commercial awareness and business acumen
* A natural relationship builder with an entrepreneurial mindset
Desirable:
* Previous experience working with corporate clients, particularly in gifting or bespoke services
* Understanding and appreciation of luxury retail and customer expectations in a premium environment
* Familiarity with CRM systems or sales tracking tools
Attributes:
* Passion for luxury brands and delivering exceptional service
* Resilient and proactive, with a can-do attitude and willingness to go the extra mile
* Professional, polished, and articulate in both verbal and written communication
* Organised and detail-oriented with strong follow-up skills
KNOW WHAT'S IN IT FOR YOU
We believe that every team member should have the opportunity to curate a meaningful career that enhances professional and personal development. That is why we foster a culture of belonging and inclusiveness where your voice is valuable. A great customer experience starts with a great people experience, and we’re proud to have been recognised by multiple industry bodies for our progressive workplace culture.
As a Brown Thomas Arnotts team member, you will benefit from:
* Competitive Salary
* Contributory Pension Scheme
* Competitive annual leave entitlement
* Team Member discount across the world’s most iconic brands
* Recognition Days for Volunteering & Wellbeing
* Wellbeing Initiatives
* Extensive Learning & Development Offerings
* Leading Talent Programmes
* Flexible Working Model
KNOW HOW WE WORK
Experience is our business: Our customer engagement sets the bar in service and experiential retail, giving our customers something to love every time.
We Are More Than Shops:We create enjoyable places, to excite, where people socialise, discover, learn and are inspired, and where local communities are enriched.
We are Curators:Our unique range of product and services are key to the sense of excitement that Brown Thomas Arnotts is renowned for, whether for a special day or every day, things thatmake our customer’s lives better.
We Care for Our People:We believe a great customer experience starts with a great people experience. That is why we promote a culture where talent is nurtured and where creativity and learning are valued.
We Succeed by Working Sustainably:We are community-focused and our aim is to cultivate retail environments that are conscious, considerate and commercial.
Brown Thomas Arnotts is an equal opportunity employer committed to fostering a diverse and inclusive workplace where culture and creativity come together. Our future success depends on the perspectives and contributions of all team members – their diverse backgrounds, abilities and experiences make our business stronger. We don’t discriminate on the basis of gender, marital status, family status, age, disability, sexual orientation, race, religion, and / or membership of the Travelling community.
We aim to ensure the candidate experience is accessible to all and every new team member who joins Brown Thomas Arnotts can expect to become part of a progressive community where different backgrounds, views & personalities aren’t just welcomed – they’re positively nurtured. After all, we want you to bring your whole self to work. Please contact us atcareers@brownthomas.ietorequest accommodation
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