We are currently recruiting for a Full-Time F&B Outlet Manager to lead operations at our Clubhouse dining venues, including The Bistro and Hermiones Restaurant, located within the stunning Kilkea Castle estate. Kilkea Castle Hotel is a 140-bedroom resort set on 180 acres of landscape, gardens and ancient woodland. This family-owned and managed estate offers a tranquil spa, a challenging 18-hole championship golf course and a world-class culinary experience.We are Great Place to Work 2024 certified and Georgina Campbells Four-Star Hotel of the Year 2024. Our team members are the heart of our hotel and the core of our success, and we believe that by creating a positive and supportive environment, we can deliver outstanding service to our guests. Our mission is to provide exceptional guest experiences through excellent service, integrity while ensuring that every guest feels valued, safe, and at home. Job Title: F&B Outlet Manager Clubhouse Reporting to: F&B Manager Job Description: As the F&B Outlet Manager for the Clubhouse, you will oversee the daily operations of The Bistro and Hermiones Restaurant, ensuring smooth service and exceptional standards. You will also work closely with and support the F&B Manager in achieving departmental goals and maintaining consistency across all Clubhouse F&B outlets. Key Responsibilities Manage and lead operations for The Bistro and Hermiones Restaurant, ensuring adherence to SOPs and high service standards. Lead and motivate the team to deliver outstanding dining experiences. Maintain guest satisfaction through quality service and prompt issue resolution. Manage team performance and carry out reviews and one-to-one meetings. Maintain guest satisfaction by delivering high-quality service and resolving complaints promptly. Ensure HACCP and food safety compliance as well as Health & Safety standards. Manage stock control, assist in inventory checks, ordering, and supplier coordination. Drive sales and upselling initiatives to maximise revenue. Collaborate with the kitchen and other departments to ensure seamless delivery service. Analyse outlet KPIs and assist in implementing improvements. Monitor financial performance of the outlet including labour costs and budget management. Skills/Requirements Minimum 12 months experience in a similar role in a 4-star hotel. Strong knowledge of food safety, HACCP, and health & safety standards. Proven ability to lead teams and manage budgets. Ability to work under pressure and adapt to changing demands. Minimum 12 months valid work permit required. Excellent communication and customer service skills. Extensive product knowledge across food, wine, and beverage. POS technical knowledge would be an asset Benefits Discounts across entire resort Competitive rate DOE Meals while on duty Employee recognition Bike to Work scheme Employee Assistance Programme and PRSA scheme Continuous training and development Kilkea Castle is an equal opportunities employer