Join to apply for the Trade Sales Assistant role at Total Talent
We are looking for an enthusiastic Trade Sales Assistant to join a busy branch team. This role is ideal for someone who enjoys working with customers, is confident handling sales transactions, and takes pride in delivering excellent service. You will play a key part in the smooth running of the branch by supporting customers, assisting with sales, and helping to maintain high standards across all areas.
Responsibilities
* Act as the first point of contact for customers at the trade counter and on the phone
* Provide advice, product information, and accurate quotations to help customers find the right solutions
* Process orders and payments, ensuring attention to detail and efficiency
* Keep customers updated on order status, deliveries, and any changes
* Proactively promote products, highlight alternatives, and maximise sales opportunities
* Support the branch with stock, deliveries, and general upkeep when needed
* Stay informed on product ranges, promotions, and branch targets
* Follow all health and safety guidelines and contribute to a safe workplace
Skills and Experience
* Previous experience in a customer-facing role, ideally in a trade or retail setting
* Strong communication skills with a focus on delivering great service
* A flexible, hands-on approach and willingness to support the wider team
* Full, clean driver's licence
* Comfortable using computer systems for sales and administration
Benefits
* Performance-related bonus scheme
* Monday to Friday working week, plus Saturday morning (paid at time and a half)
* Pension scheme with employer contribution
* Employee Assistance Programme and wellness initiatives
* Life cover and staff discount scheme
* Ongoing training, development, and education support
Seniority level
* Entry level
Employment type
* Full-time
Job function
* Sales and Business Development
Industries
* Marketing Services
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