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Senior digital operations specialist

Dublin
beBeeEhs
Operations specialist
Posted: 11 August
Offer description

EHS Systems Specialist

We are currently recruiting for an exciting opportunity with a leading multinational organization based in Dublin. This is an excellent position for anyone looking to join a company that excels in their field.


Job Summary

This role involves providing support for Global Safety & Environment digital systems and applications. You will play a critical role in ensuring the smooth operation and functionality of our digital strategy.


Duties:

* Provide technical assistance to users in resolving issues and guiding system usage by collaborating with IT teams and adhering to defined processes.
* Create and maintain documentation and resources for digital systems, including SharePoint User Success Centre's, Training Documentation, and other materials.
* Assist with generating reports from our Global Safety & Environment Enterprise Systems.
* Work with partners to manage and prioritize support tickets, ensuring timely resolution of issues. Escalate complex problems to appropriate teams or vendors when necessary. Keep users informed about the status of their requests.
* Collaborate with cross-functional teams, including IT, and business units, to identify and implement system enhancements and optimizations. Provide feedback and suggestions for improving system usability and performance.
* Monitor system tickets and performance metrics to identify potential issues or trends. Generate regular reports on system performance, user feedback, and support ticket statistics.
* Support the implementation of digital tools by developing and executing site communication, training, and site adoption project plans.
* Assist in creating and editing content for various communication channels, including newsletters, website content, and internal communications. Ensure content is accurate, engaging, and aligned with the organization's brand and messaging.
* Support internal communication efforts by assisting in the development and distribution of internal newsletters, memos, and announcements.
* Assist in monitoring and analyzing communication metrics, such as website traffic, social media engagement, and email open rates. Prepare reports and provide insights to improve communication strategies and tactics.


Requirements:

* Undergraduate Degree
* 2+ Years of Professional Experience
* Direct experience managing a site or corporate level EHS program
* Direct experience building and/or maintaining a digital solution
* Experience with Enablon and Qlik Sense


Benefits:

This role offers opportunities for professional growth and development in a dynamic environment. If you are motivated and passionate about delivering high-quality results, we encourage you to apply.


What We Offer:

We offer a competitive salary, comprehensive benefits package, and opportunities for career advancement. If you are looking for a challenging and rewarding role, we invite you to apply.

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