Job Overview
We are seeking a seasoned professional to fill the role of Technical Support Manager.
* Lead and develop the technical support function.
* Manage day-to-day operations, internal customer support, and nationwide service engineers.
* Ensure efficient, professional, and technically accurate service.
Key Responsibilities
* Operational management & leadership.
* Customer & field service delivery.
* Product oversight.
* Market & quality support.
* Reporting & compliance.
* Team development & communication.
Requirements
* Minimum 2-3 years experience in technical support or service management.
* Strong plumbing knowledge and problem-solving abilities.
* Proven people-management skills and ability to coordinate resources.
Benefits
The ideal candidate will be responsible for driving operational excellence and ensuring seamless customer experiences.
What We Offer
A dynamic work environment that fosters growth and opportunities for advancement.