Job Overview
Our client, an Irish based laboratory services company specialising in analytical testing and regulatory and quality support, are seeking to recruit an experienced and dynamic Quality Manager to join their team. The successful candidate will lead and maintain the Quality Management System for their laboratories, which provide microbiology and chemistry testing services to the food and environmental industries. They will be responsible for ensuring that all testing activities comply with applicable regulatory requirements, client specifications, and internal quality standards.
The Quality Manager will work closely with the Chief Executive Officer to ensure high standards of quality, compliance, and client satisfaction are consistently achieved.
Key Responsibilities
Lead and maintain the Quality Management System in compliance with ISO 17025, ISO 9001, INAB, and applicable regulatory standards.
Act as the primary quality liaison for clients, regulators, and accreditation bodies.
Lead internal, client, and accreditation audits; manage audit programmes, CAPA, risk assessments, and document control.
Monitor, analyse, and report on QMS performance, quality metrics, non-conformances, and KPIs including turnaround time, client satisfaction, and service delivery.
Ensure the validity, accuracy, and compliance of microbiology and chemistry testing, including proficiency testing, calibration, and method validation.
Collaborate with laboratory leadership on SOPs, method development, new technologies, and continuous improvement initiatives.
Manage quality-related client inquiries, complaints, and audit follow-ups.
Drive operational efficiencies, continuous improvement, and effective change management across the site.
Support training, competency assessment, and performance development of laboratory teams.
Contribute actively to site leadership, strategic decision-making, and delivery of compliant, high-quality commercial outcomes.
Core Skills/ Attributes
Strong working knowledge of ISO 17025, ISO 9001, INAB, and relevant regulatory requirements (e.g. FDA, EPA).
Experience Within Food Or Environmental Testing Laboratories Preferred.
Proven capability in audit management, QMS maintenance, and quality investigations.
Proficient in quality management systems and Microsoft Office.
Highly organised with strong attention to detail and ability to manage multiple priorities.
Analytical, decisive problem-solver with sound judgement.
Clear, confident communicator with strong interpersonal and relationship-building skills.
Demonstrates professionalism, integrity, and discretion.
Qualifications
Bachelor's degree in Microbiology, Chemistry, Biology, or related scientific discipline (Master's preferred).
Minimum of 5 years of experience in a laboratory quality assurance role, including at least 2 years in a leadership capacity.