About the jobA global organization is seeking a Senior Identity and Access Management (IAM) Engineer to support, operate, and enhance their enterprise IAM systems. The role involves managing platforms like Okta, Microsoft Entra, Active Directory, and SailPoint, and working across multiple teams to ensure secure, compliant, and efficient identity services.Key Responsibilities:Operate and maintain IAM systems (Okta, Entra, AD, SailPoint) to ensure availability and performanceManage identity lifecycle (Joiner, Mover, Leaver), RBAC, and access request workflowsAdminister privileged access tools such as CyberArk and HashiCorp VaultOversee Public Key Infrastructure (PKI) processes, including certificate managementTroubleshoot access issues, MFA failures, and system bottlenecksWork on long-term fixes and improve system reliability through root cause analysisParticipate in a 24/7 on-call rotation for incident response and critical supportCollaborate with InfoSec and risk teams to resolve IAM-related vulnerabilitiesContribute to IAM project delivery in Agile/SCRUM environmentsSupport audits by maintaining documentation and ensuring compliance (e.g., SOX, HIPAA)Create and maintain SOPs, metrics, and reports to track IAM performance and impactMentor junior team members and help build team capabilityRequirements:7+ years of experience in IAM or related infrastructure rolesStrong hands-on experience with IAM tools and protocols (AD, RBAC, MFA, SSO, SAML, OAuth, PKI)Familiarity with regulatory environments and audit frameworks (SOX, HIPAA, etc.)Strong troubleshooting and stakeholder communication skillsScripting experience (e.g., PowerShell, Python) is a plusIndustry certifications (e.g., CISSP, CISM, CIAM) are an advantageExperience in healthcare, finance, or other regulated industries preferred
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