Job Opportunity
This is an exciting chance to work with a leading global company in the heavy equipment industry.
We are seeking a skilled professional to fill the role of Sales Advisor, where you will have the opportunity to deliver exceptional customer service and technical product knowledge.
About the Role:
* Drive sales excellence by converting parts sales opportunities through outstanding customer service and technical product knowledge.
* Support complex enquiries as a key contact for internal and external customers, especially for technical or complex queries.
* Interpret parts accurately to ensure the correct parts are sourced, quoted, and delivered to meet customer needs.
* Collaborate cross-functionally with supply chain, warehouse, and other departments to ensure seamless service delivery.
* Enhance the customer journey by providing regular updates and ensuring customers understand the value of our products over competitors.
* Identify opportunities to analyse technical data and upsell/cross-sell complementary parts and services.
* Mentor and develop junior team members by sharing technical expertise to build team capability.
Your Benefits:
* A comprehensive benefits package.
* A supportive and collaborative work environment.
* Opportunities for professional growth and development.
About Us: We believe in the power of our people. Our dynamic work environment values your contributions and supports your career growth.