About Us
The Shearwater Hotel and Spa is looking for an enthusiastic and energetic Conference and Banqueting Assistant to join our dynamic and friendly team.
Benefits:
Free on-site parking
Complimentary team member meals
Discounted rates at Comer Group Ireland managed hotels
Discounted rates at Comer Group Ireland managed Spa and Leisure Facilities
Discounted rates at Comer Group Ireland restaurants
Our successful Conference and Banqueting Assistant will be responsible for:
Maintain responsibility for the Restaurant, Bar, Events and areas of work relating to food and beverage
Ensure all customer and guest expectations are exceeded
Carrying out day to day duties such as cleaning, organising and maintaining all food and beverage areas, ensuring the property is presentable at all times
Engage in teamwork
Demonstrate initiative and work towards continuous improvement
Demonstrate a complete knowledge of menu items
Demonstrate a complete knowledge of wine and beverage list, including cocktails and promote the use of suggestive sell to guests
Ensure guest complaints are consistently resolved in a prompt and efficient manner and brought to the attention of the manager on duty
Work to maximise guest service and increase positive feedback
Work with management to ensure the food and beverage areas are well maintained
Ensure compliance with all established standards, policies and procedures across all operations relevant to the role
Ensure all transactions are completed through the POS systems correctly
Practice effective stock control in accordance with set guidelines - date rotation of stock
Ensure all operational checklists for the bar are completed on an hourly, daily or weekly basis as set out by management
Ensure any customer query is dealt with and forwarded to all relevant parties where required
Maintain immaculate presentation and grooming, wearing designated uniform/business attire and name badge at all times
Carrying out duties as assigned by the Operations Manager or other members of the management team
Required Education Skills and Qualifications:
The ideal candidate will have previous experience in hospitality
Ability to work on own initiative, as well as being capable of working as part of a team
A warm, friendly and approachable personality when dealing with fellow staff and guests
Knowledge of Hot-soft 8 an advantage
Due to a large volume of applications for this role, only successful candidates will be contacted.