About Us
The Shearwater Hotel and Spa is looking for an enthusiastic and energetic Conference and Banqueting Assistant to join our dynamic and friendly team.
Benefits:
* Free on-site parking
* Complimentary team member meals
* Discounted rates at Comer Group Ireland managed hotels
* Discounted rates at Comer Group Ireland managed Spa and Leisure Facilities
* Discounted rates at Comer Group Ireland restaurants
Our successful Conference and Banqueting Assistant will be responsible for:
* Maintain responsibility for the Restaurant, Bar, Events and areas of work relating to food and beverage
* Ensure all customer and guest expectations are exceeded
* Carrying out day to day duties such as cleaning, organising and maintaining all food and beverage areas, ensuring the property is presentable at all times
* Engage in teamwork
* Demonstrate initiative and work towards continuous improvement
* Demonstrate a complete knowledge of menu items
* Demonstrate a complete knowledge of wine and beverage list, including cocktails and promote the use of suggestive sell to guests
* Ensure guest complaints are consistently resolved in a prompt and efficient manner and brought to the attention of the manager on duty
* Work to maximise guest service and increase positive feedback
* Work with management to ensure the food and beverage areas are well maintained
* Ensure compliance with all established standards, policies and procedures across all operations relevant to the role
* Ensure all transactions are completed through the POS systems correctly
* Practice effective stock control in accordance with set guidelines - date rotation of stock
* Ensure all operational checklists for the bar are completed on an hourly, daily or weekly basis as set out by management
* Ensure any customer query is dealt with and forwarded to all relevant parties where required
* Maintain immaculate presentation and grooming, wearing designated uniform/business attire and name badge at all times
* Carrying out duties as assigned by the Operations Manager or other members of the management team
Required Education Skills and Qualifications:
* The ideal candidate will have previous experience in hospitality
* Ability to work on own initiative, as well as being capable of working as part of a team
* A warm, friendly and approachable personality when dealing with fellow staff and guests
* Knowledge of Hot-soft 8 an advantage
Due to a large volume of applications for this role, only successful candidates will be contacted.