Job Overview
We are looking for a highly skilled and organized Credit Controller to manage customer accounts, ensure timely collection of payments, and maintain accurate ledgers. This is an excellent opportunity to work in a dynamic environment where you will be responsible for managing customer relationships, resolving any disputes or issues that may arise.
Key Responsibilities
* Manage customer accounts, ensuring all payments are collected in a timely manner.
* Maintain accurate and up-to-date records of customer transactions.
* Analyze data to identify trends and areas for improvement in credit control processes.
* Develop and implement strategies to improve cash flow and reduce bad debts.
* Communicate effectively with customers, suppliers, and other stakeholders to resolve any issues or concerns.
* Work closely with the finance team to ensure all financial processes are accurate and compliant.
* Provide exceptional customer service, ensuring customers receive a high level of support and attention.
* Collaborate with the sales team to ensure seamless handovers of customer information.
Required Skills and Qualifications
* Proven experience in credit control or accounts receivable.
* Strong analytical skills and ability to interpret data.
* Excellent communication and interpersonal skills.
* Able to work independently and as part of a team.
* Proficient in Microsoft Excel and accounting software.
* Degree in Accounting or Finance (or equivalent).
* Relevant certifications (e.g. ACCA, CIMA).
Benefits
* Competitive salary and benefits package.
* Opportunity for professional growth and development.
* Collaborative and dynamic work environment.
* Recognition and reward for outstanding performance.
* Paid annual leave and sick leave.
* Award-winning employee assistance program.
* Cycle to Work scheme available.