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Develop into a credible product expert across Merlyn’s full range, with deep knowledge of product design, features, pricing, and routes to market. Benchmark against competitors to identify gaps, unique strengths, and commercial opportunities.
Your profile
ABOUT MERLYN
MERLYN are one of the UK and Ireland’s leading shower enclosure companies. MERLYN design, engineer and craft the finest showering environments in the world. Merlyn are part of Norcros PLC who are a group of market-leading brands that design and supply sustainable bathroom and kitchen products in the UK, Ireland and South Africa, in addition to selected export markets.
At the heart of the company is a simple ethos – to deliver on everything it promises to customers.
Reporting to the Estimating Supervisor, you will be a key member of the Commercial and Estimating department and cross functional teams within Merlyn.
Key Responsibilities
The primary duties of the role will include the following (not in any specific order):
Product Expertise & Market Intelligence
Develop into a credible product expert across Merlyn’s full range, with deep knowledge of product design, features, pricing, and routes to market. Benchmark against competitors to identify gaps, unique strengths, and commercial opportunities.
Commercial Performance Analysis
Gain a clear understanding of category performance through unit sales, revenue, and margin data. Use insights to inform pricing strategy, range development, and cross-functional decision-making.
New Product Introduction (NPI) Support
Support NPI projects from concept to launch. Help define business cases, market positioning, competitor insights, and range architecture, contributing to effective go-to-market planning.
Tender & OEM Project Ownership
Take ownership of key tender and OEM proposals, including bespoke product development. Lead these projects from proposal through to launch, supporting internal coordination and customer engagement.
Portfolio Management & Category Strategy
Analyse product performance to identify pricing, SKU, or marketing adjustments. Support ongoing category management, lifecycle planning, and strategic range development.
Pricing Analysis & Strategy
Perform breakeven and margin analysis to guide pricing changes and align with market conditions. Develop proposals that optimise price, revenue, and volume.
Competitor & Market Benchmarking
Track competitor activity and product movements. Share insights to inform Merlyn’s product evolution, commercial positioning, and innovation opportunities.
Customer Insight & Market Feedback
Gather voice-of-customer feedback through trade visits and industry networking. Translate findings into product requirements that meet clear market needs.
Customer File and Range Management
Maintain accurate customer price files, listings, and discounts. Coordinate updates efficiently with the sales team, including any bespoke configurations.
Technical Communication & Stakeholder Influence
Communicate complex technical or commercial ideas to a variety of audiences, including senior stakeholders, with clarity and influence.
Trade Events & Representation
Represent Merlyn at trade fairs and industry events, supporting product visibility and building customer relationships.
Flexible Project Support
Support a variety of projects across product and commercial teams as needed, demonstrating flexibility and teamwork.
Customer Visit Support
Assist with UK and Ireland customer visits, ensuring presentations and engagements deliver a premium, professional brand experience.
Qualifications/Education
ESSENTIAL SKILLS & EXPERIENCE
* Category management and Product management experience.
* Experience managing categories of products and demonstratable success of category management and/or product management techniques.
* Strong interpersonal/communication skills and ability to develop / maintain cross functional relationships internally and externally.
* Good organisational skills to manage and prioritise varied workload.Demonstrates diplomacy, problem solving and decisiveness.Project management skills would be desirable.
* Excellent written and presentation skills and ability to create compelling slides to communicate products / services to internal / external audiences.
* Strong commercial acumen and adept at commercial analysis and interpretation including pricing and margin management.
* Numerical competency - good understanding of (or ability to grasp) customer pricing, discount structures and trading agreements including rebates.
* Excellent data analysis and interpretation skills – particularly using Excel – good numerate ability.
Overview of Job
Develop into a credible product expert across Merlyn’s full range, with deep knowledge of product design, features, pricing, and routes to market. Benchmark against competitors to identify gaps, unique strengths, and commercial opportunities.
Your profile
ABOUT MERLYN
MERLYN are one of the UK and Ireland’s leading shower enclosure companies. MERLYN design, engineer and craft the finest showering environments in the world. Merlyn are part of Norcros PLC who are a group of market-leading brands that design and supply sustainable bathroom and kitchen products in the UK, Ireland and South Africa, in addition to selected export markets.
At the heart of the company is a simple ethos – to deliver on everything it promises to customers.
Reporting to the Estimating Supervisor, you will be a key member of the Commercial and Estimating department and cross functional teams within Merlyn.
Key Responsibilities
The primary duties of the role will include the following (not in any specific order):
Product Expertise & Market Intelligence
Develop into a credible product expert across Merlyn’s full range, with deep knowledge of product design, features, pricing, and routes to market. Benchmark against competitors to identify gaps, unique strengths, and commercial opportunities.
Commercial Performance Analysis
Gain a clear understanding of category performance through unit sales, revenue, and margin data. Use insights to inform pricing strategy, range development, and cross-functional decision-making.
New Product Introduction (NPI) Support
Support NPI projects from concept to launch. Help define business cases, market positioning, competitor insights, and range architecture, contributing to effective go-to-market planning.
Tender & OEM Project Ownership
Take ownership of key tender and OEM proposals, including bespoke product development. Lead these projects from proposal through to launch, supporting internal coordination and customer engagement.
Portfolio Management & Category Strategy
Analyse product performance to identify pricing, SKU, or marketing adjustments. Support ongoing category management, lifecycle planning, and strategic range development.
Pricing Analysis & Strategy
Perform breakeven and margin analysis to guide pricing changes and align with market conditions. Develop proposals that optimise price, revenue, and volume.
Competitor & Market Benchmarking
Track competitor activity and product movements. Share insights to inform Merlyn’s product evolution, commercial positioning, and innovation opportunities.
Customer Insight & Market Feedback
Gather voice-of-customer feedback through trade visits and industry networking. Translate findings into product requirements that meet clear market needs.
Customer File and Range Management
Maintain accurate customer price files, listings, and discounts. Coordinate updates efficiently with the sales team, including any bespoke configurations.
Technical Communication & Stakeholder Influence
Communicate complex technical or commercial ideas to a variety of audiences, including senior stakeholders, with clarity and influence.
Trade Events & Representation
Represent Merlyn at trade fairs and industry events, supporting product visibility and building customer relationships.
Flexible Project Support
Support a variety of projects across product and commercial teams as needed, demonstrating flexibility and teamwork.
Customer Visit Support
Assist with UK and Ireland customer visits, ensuring presentations and engagements deliver a premium, professional brand experience.
Qualifications/Education
ESSENTIAL SKILLS & EXPERIENCE
* Category management and Product management experience.
* Experience managing categories of products and demonstratable success of category management and/or product management techniques.
* Strong interpersonal/communication skills and ability to develop / maintain cross functional relationships internally and externally.
* Good organisational skills to manage and prioritise varied workload.Demonstrates diplomacy, problem solving and decisiveness.Project management skills would be desirable.
* Excellent written and presentation skills and ability to create compelling slides to communicate products / services to internal / external audiences.
* Strong commercial acumen and adept at commercial analysis and interpretation including pricing and margin management.
* Numerical competency - good understanding of (or ability to grasp) customer pricing, discount structures and trading agreements including rebates.
* Excellent data analysis and interpretation skills – particularly using Excel – good numerate ability.
DESIRABLE SKILLS & EXPERIENCE:
* Bathroom market experience or consumer durables / trade building products
* Experience in new product customer research / market research
* Experience in cradle to grave product management – new product ideas right through to withdrawals.
* Ability to build intricate and technical product knowledge (or know where / who to speak to), and ability to relate Merlyn’s products to competitor products and equivalents.
* A customer centric approach with prioritization for voice of customer – demonstratable experience desirable
* Knowledge and experience of Product Marketing systems (PIM)
* Degree or equivalent in management / business.
COMPETENCIES
* Positive can-do attitude.
* Attention to detail attributes
* Curious and always looking for ways to improve.
* Able to take ownership of tasks.
* Demonstrates honesty and integrity.
* Communicates well at all levels of an organisation.
* The ability to plan-ahead, set goals and organise effectively to achieve objectives.
* Customer focused and driven to exceed excellence.
* Flexible and adaptable to change.
* Team player who encourages positive communication and respect.
Contact
Please contact or email [emailprotected] for further details
Benefits
Hybrid / Kilkenny Office-based (minimum 3 days in office)
About us
Merlyn design, engineer and craft the finest showering environments in the world.
Based in Kilkenny, Merlyn has served the UK and Irish market for the last 23 years since its foundation in 2000. Our forward thinking company has become increasingly well known within the industry through its accelerated growth and broad range of product offering. Continuously building on its reputation for relentless attention to detail through innovation and design, whilst using only the finest sourced quality materials with an extensive range of finishes.
Merlyn has an extensive brand portfolio of products focused on the mid to high end of the shower enclosure sector and meets the highest demands in terms of design, performance and quality. Merlyn’s offering also extends to bespoke options including customisation of glass, shape, space and colour.
At the heart of the company is a simple ethos – to deliver on everything it promises to customers.
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