About the Royal St George Yacht Club
The Royal St. George Yacht Club ("the RSGYC" or "the club") is one of the premier yacht clubs in Ireland. Located in an historic building on the waterfront in Dun Laoghaire Harbour, the club offers access to a wide range of watersport and social activities to its nearly 2,000 members and provides a unique wedding and corporate events location.
We are seeking a General Manager (GM) to join the team.
Position Overview:
The General Manager (GM) is a pivotal leadership role responsible for the overall management of operations and implementation of the strategic direction of the club as determined by the Operations Board and the Flag Officers. This is a full-time, onsite role based in the clubhouse in Dun Laoghaire.
The GM will be responsible for the day-to-day running of all activities of the club, including enacting strategic planning, overseeing sailing and bar and catering activities, managing the historic clubhouse, engaging with membership, and managing staff relations.
The role reports to the Operational Board of the club and administratively to the Vice Commodore.
Key Responsibilities:
1. Strategic Management
* Implement the Operations Board's long-term vision for the club, ensuring alignment with its mission and member expectations.
* Work with the Membership Committee to drive initiatives to promote growth in membership, sailing participation, and social engagement.
* Maximise the revenue potential of the club while maintaining member facilities and access.
* Implement the club's organizational structure, ensuring all personnel are engaged and motivated.
* Engage with other clubs and club associations, such as the International Council of Yacht Clubs, to maintain the club's leadership position.
2. Managerial and Leadership Excellence
* Build and foster a positive employee culture that aligns with the club's values.
* Develop and execute robust succession planning to ensure long-term stability and growth.
3. Operational Management
* Oversee day-to-day operations across all departments, including Sailing, Bar and Catering, Finance, and Facilities and Maintenance.
* Ensure adherence to high standards of quality, safety, and efficiency.
* Implement effective processes and systems to optimize operations.
4. Member and Stakeholder Engagement
· Act as the primary point of contact for members, fostering a welcoming and inclusive environment.
· Address member feedback with professionalism and a solutions-oriented approach.
· Engage with and understand the needs of all member age groups and categories, developing and maintaining services for all.
· Cultivate relationships with sponsors, corporates, partners, and the wider community to enhance the club's profile.
5. Vision for the Club
* Develop initiatives to grow and diversify membership while maintaining high satisfaction levels.
* Ensure financial stability and sustainability through sound budgeting and revenue-generation strategies.
6. Sailing Program Development
* Support the Sailing Manager to:
* Foster relationships with sailing stakeholders, including local, national, and international sailing organizations.
* Promote initiatives to engage youth and new sailors while supporting elite competitors.
* Manage member sailing services and facilities.
7. Social, Bar, and Dining Experience
* Work closely with Bar and Catering to:
* Deliver consistent and high-quality bar and catering services to the members.
* Drive innovation in menus, events, and services to enhance member satisfaction and attract new members.
* Oversee the planning and execution of events, ensuring they align with the club's high standards.
8. Communication with Club Leadership
* Collaborate closely with flag officers and the operational board to align on strategic priorities and decisions.
* Maintain transparent and effective communication with club leadership, providing regular updates on operations, finances, and progress toward goals.
9. Staff Leadership and Development
* Lead, mentor, and inspire a diverse team of staff and volunteers.
* Set clear performance standards, conduct regular evaluations, and provide professional development opportunities.
* Foster a culture of teamwork, accountability, and excellence.
Qualifications and Skills:
* Proven experience in a senior management role, ideally within a hospitality, leisure, or sailing-related organization.
* Strong understanding of sailing culture and operations, with a passion for promoting the sport is an advantage.
* Experience of engagement with members of a private club is an advantage.
* Exceptional leadership, communication, and interpersonal skills.
* Financial acumen, including experience with budgeting and P&L management.
* Track record of building employee culture and successfully leading diverse teams.
* Corporate knowledge and experience with succession planning and organizational transitions.
* Visionary thinker with a proactive approach to challenges and opportunities.
Personal Attributes:
* Energetic, approachable, and member-focused.
* Adaptable, with a balance of respect for tradition and enthusiasm for innovation.
* Commitment to upholding the club's values and maintaining its high standards.
This role offers a unique opportunity to lead a prestigious yacht club, combining a passion for sailing with the challenge of delivering a world-class member experience.
Job Types: Full-time, Permanent
Benefits:
* Bike to work scheme
Schedule:
* Weekend availability
Work Location: In person