Job Title: Trainee Parts AdvisorDepartment: Parts DepartmentLocation: Harris Group, DublinReports to: Parts ManagerAbout Harris GroupHarris Group is a leading distributor of commercial vehicles, parts, and aftersales services in Ireland and the UK. With decades of experience and a reputation for excellence, we are committed to providing high-quality products, expert technical support, and exceptional customer service to our dealer network and clients.Job PurposeAs a Trainee Parts Advisor, you will receive full training to support the Parts Department in providing efficient, accurate, and friendly service to our customers and workshop teams. This role is ideal for someone looking to start a career in the automotive industry with opportunities for growth and development.Key ResponsibilitiesAssist in the identification, sourcing, and supply of parts to internal and external customers.Learn to use the parts catalogue and dealer management systems to process orders accurately.Support the Parts Department in maintaining correct stock levels, conducting regular stock checks, and ensuring parts are stored and labelled correctly.Handle customer enquiries in person, by phone, and by email in a professional and timely manner.Support the Parts team in preparing and dispatching customer orders.Participate in training and development programmes to build product and systems knowledge.Ensure all company standards for health, safety, and quality are met.Contribute to a positive team environment and uphold Harris Group's customer service values.Skills and Qualities RequiredA keen interest in the automotive or commercial vehicle industry.Strong communication and interpersonal skills.Good organisational skills and attention to detail.Basic computer literacy and willingness to learn new systems.Positive attitude, team-oriented mindset, and eagerness to learn.Ability to work in a fast-paced environment.Education and ExperienceLeaving Certificate or equivalent required.Previous experience in a customer service or retail environment is an advantage but not essential.Full training will be provided.What We OfferComprehensive on-the-job training and mentoring.Opportunities for career progression within Harris Group.Competitive salary and benefits package.Supportive and dynamic working environment.Job Type: Full-timeWork Location: In person