Hotel Operations Manager
The Hotel Operations Manager plays a crucial role in overseeing the day-to-day operations of the hotel.
This is an exciting opportunity to work in a fast-paced environment and contribute to delivering exceptional guest experiences.
Key Responsibilities:
* Work with the management team to ensure smooth running of the hotel operation
* Develop a welcoming and hospitable environment for guests
* Address guest feedback and implement improvements to enhance overall satisfaction
* Ensure that all staff conduct themselves in accordance with the Standard Operating Procedure (SOP) manual and hotel policy
* Direct the team in operational departments in their day-to-day duties
Professional Requirements and Experience:
* Proven experience in hotel management or a related field
* Strong leadership and interpersonal skills
* Excellent organizational and multitasking abilities
* Knowledge of hotel operations, reservation systems, and customer service principles
* Flexibility to work late nights, early mornings, and weekends
About This Opportunity
The Ardilaun Hotel is a 4-star luxury hotel offering 123 bedrooms, a conference centre, wedding venue, and leisure club facilities.