Field Service Engineer Opportunity in Northern Ireland
About the Role
We are seeking a highly skilled Field Service Engineer to join our Earth Moving After Sales department based in Northern Ireland.
The successful candidate will be responsible for carrying out effective maintenance and repair work on equipment at customer premises or on site, ensuring quality standards and timelines are met.
Your Responsibilities as a Field Service Engineer
* Servicing, inspection, and repair of earthmoving machinery and equipment at customer premises.
* Diagnosing specific fault issues and taking appropriate action.
* Returning warranty and other parts cleaned and on time, following correct packing and labeling processes.
* Reading, understanding, and filing all service information.
* Filing all service manuals and ensuring they are updated regularly.
* Performing all work in compliance with manufacturer guidelines and recommendations.
* Escalating issues related to broken or damaged company equipment appropriately.
* Developing effective working relationships with the support team at the depot and supporting others when required.
* Maintaining a safe working environment by understanding workplace safety requirements and systems.
* Completing administration and paperwork accurately and on time when required.
* Coordinating with customers to understand their needs and adopting a flexible approach to meeting them.
* Ensuring quality standards are maintained and the repair site is left clean and satisfactory to the customer.
Requirements
* Satisfactory completion of a recognized apprenticeship in a related industry.
* Previous experience in a similar role and/or industry.
* Computer literacy and proficiency in relevant IT tools.
* Good communication skills at all levels.
* Team player with a flexible approach to work.
About Us
Liebherr-Construction Equipment Ireland Limited is part of the global Liebherr Group, which employs nearly 50,000 people worldwide. Our Rathcoole operation (near Dublin) is responsible for sales and servicing of Liebherr equipment throughout Ireland.
We offer a competitive salary and benefits package, as well as opportunities for training and personal development.