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Bodyshop Administrator
Reference: AUG20258226
Expiry date: 2025-09-11 11:20:00.000
Location: Dublin
Benefits: A superb range of exclusive, colleague-only benefits and discounts.
Bodyshop Administrator/Assessor
Location: Blanchardstown, Dublin
Northgate Ireland has been supplying and managing vehicles for businesses across Ireland for over 20 years. We continue to grow and dominate the light commercial vehicle market with depots in Dublin, Cork, Limerick, and Galway.
Our expanding network of branches and sizeable fleet enable us to deliver vehicles quickly and keep them on the road longer by minimizing downtime. Our fleet includes light commercial vehicles from leading manufacturers such as Mercedes Benz, Ford, Opel, Renault, Volkswagen, and Peugeot.
Due to our growth, we have a full-time vacancy in our Bodyshop team at our Dublin branch.
This is a great opportunity for someone with similar experience in a previous role.
Role Overview
Responsible for processing all damages requiring Bodyshop assessment and repair, ensuring vehicle downtime aligns with KPIs, and maintaining no more than 2% of the Dublin fleet in Bodyshop at any time.
Key Responsibilities
* Take additional images of damaged vehicles for damage packs
* Upload damage packs to shared drives
* Perform quality checks on vehicles post-repair
* Communicate QC outcomes to Workshop Manager
* Manage and monitor vehicles in Bodyshop
* Manage damage packs and documentation requests
* Serve as point of contact for Service Department and other departments
* Provide training support to satellite branches
* Liaise with Asset Department regarding vehicle movements
* Ensure timely job card creation and update CAP accordingly
* Update customers on repair progress
* Handle emails and correspondence
* Communicate daily with external Bodyshops
* Conduct weekly and monthly fleet audits
* Maintain filing systems
This list is not exhaustive, and flexibility is required.
Person Specification - Education & Qualifications
* Leaving Certificate including Maths & English or equivalent
* Basic knowledge of vehicle panels and maintenance
* Experience in a Bodyshop environment
* Proven customer service skills and relationship building
* Strong communication skills, verbal and written
* Ability to work under pressure
* Proficient in Microsoft Office
* Organized and self-motivated
* Enthusiastic with a positive attitude
* Team player adaptable to change
* Experience in vehicle rental or motor industry preferred
* Body shop, warranty, or workshop experience desirable
* Suitable for an apprentice mechanic or panel beater interested in administrative roles
What We Offer
Competitive salary of €30,000 DOE per annum pro-rata, plus:
* 23 days holiday plus a day for your birthday (pro-rata)
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