Alltrans, part of the DANX Carousel Group, is growing its Client Services team.
We are seeking a Client Services Advisor to join us at the Huntstown Business Park, Dublin 11 Offices.
Learn more about the company at: > and Mission:To provide an exceptional client experience through all communication channels as the first point of contact for our clients and suppliers, where 'going the extra mile' is part of our daily activity.
We aim to take ownership of all client inquiries, both new and follow-up, focusing on first contact resolution or assistance while positively managing expectations.
What do we look for?Customer service expertise (experience in a fast-paced logistics environment is preferable but not essential).Outstanding knowledge of systems.Proven experience in proactive client relationship management.Highly developed organizational skills.Excellent verbal and written communication skills.A mindset geared towards continuous improvement—embracing, suggesting, and implementing process improvements.Ability to work cross-functionally to manage inquiries and support collaboration to enhance the client experience.Job Details: Type: Full-time, PermanentSalary: €35,000.00 per year DOEBenefits include:
Bike to work schemeCompany pensionEmployee assistance programOn-site parkingSchedule: Monday to FridayLocation: Dublin, CO. Dublin: reliably commute or plan to relocate before starting work (required)About DANX:
DANX has been operating since 1992 and is today the leading spare parts logistics company in the Nordic and Baltic regions.
We handle all aspects of Spare Parts Logistics, including overnight distribution, warehousing, and a PUDO network.
Our focus is on overnight deliveries, distributing over 100,000 spare parts each night to service vans, workshops, and predefined delivery spots.
Learn more at >
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