Job Title
Team Leader
Job Description:
As a Team Leader, you will play a vital role in the success of our retail operations. You will be responsible for supporting the Store Manager in all aspects of store operations, including opening and closing procedures.
Key Responsibilities:
* Lead and motivate the team to achieve daily, weekly, and monthly sales targets.
* Deliver excellent customer service, ensuring every shopper has a positive and personal experience.
* Assist with staff training, coaching, and development.
* Maintain high standards of visual merchandising and store presentation.
* Manage stock levels, replenishment, and product rotation.
* Handle customer queries and issues with professionalism and efficiency.
Requirements:
Minimum of 1-2 years experience in a supervisory retail role, ideally in fashion or lifestyle. Proven ability to lead, motivate, and develop a small team. Strong sales focus and a passion for delivering an exceptional customer experience. Organised, reliable, and hands-on approach to store operations. Excellent communication skills with a professional, confident manner.