Join Mercier Consultancy MD as a Lithuanian Speaking professional and embark on an exciting journey in Sofia, Bulgaria! This position offers fully paid relocation to allow you to immerse yourself in a vibrant new culture while working in a dynamic and supportive environment. Your role will be pivotal in assisting Lithuanian‑speaking clients, ensuring their needs are met with excellence and professionalism.
Key Responsibilities
Engage with Lithuanian‑speaking clients through various communication channels, providing assistance and answering inquiries
Develop a thorough understanding of our services to offer accurate information and support to clients
Facilitate smooth interactions by managing client accounts and processing requests promptly
Collaborate with internal teams to align client needs and enhance service delivery
Document client interactions and maintain up-to-date records in our CRM system
Keep abreast of industry trends and best practices to better serve our clients
Requirements
Proficiency in Lithuanian (both written and spoken); knowledge of English is highly desirable
Experience in customer service, support roles, or relevant fields is beneficial
Strong interpersonal skills with a positive attitude towards customer engagement
Excellent problem‑solving abilities to address client concerns effectively
Organizational skills with attention to detail for managing client accounts
Familiarity with CRM platforms and office software is preferred
Willingness to relocate to Sofia, Bulgaria, with full relocation support provided
Accept an adventurous spirit and eagerness to explore the Bulgarian culture
Benefits
Competitive Monthly Salary
Monthly Performance Bonus
Fully Paid Relocation Package
Fully Paid Training
Health Insurance
And Much More..
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