A unique and exciting opportunity has arisen for a highly motivated General Manager to join our team at an iconic sports and entertainment venue in Limerick.About the RoleThe General Manager will work closely with the Operations Director to lead a strong and experienced senior management team, ensuring the seamless coordination, organisation, and management of large hospitality events, match days, and concerts, planning and coordinating large-scale events, managing tight deadlines under pressure, and thinking fast on your feet!In this role, you’ll be at the heart of delivering unforgettable experiences, leading a talented team with confidence, enthusiasm, and ambition. Your ability to bring people along, foster strong staff relations, and coach others will be key to driving success.This is a Full Time Role working 40 hours a week 5/7 Days.Job ResponsibilitiesBuilding and maintaining strong relationship with the client, Sales and Event team.Excellent communications and ability to interact with guests and staff daily.Ensure that all issues are handled in a professional and proactive manner to deliver a faultless experience to end-usersKeep client up to date on their events, resolving issues as they arise. Gather regular feedback to continuously improve the delivery of eventsDrives health and safety, Environment and Sustainability message and other client ethos and promotes compliance.To work closely with the Assistant GM and Finance Manager in achieving financial targets; drive top line growth and focus on cost management particularly food and beverage margins, reducing waste, labour and overheads.Work closely with all Heads of Department to establish and implement standards and procedures within all departments, ensuring that we deliver consistent and quality standards in all we do:To work with the Executive Chef in reviewing menus and standards for all food service outlets on an ongoing basis, ensuring that the quality of food delivered meets customer expectations, every time.Managed an experienced senior team,Drives a culture of Safety through the implementation of all Health & safety, quality and service excellence standards,To encourage and foster a team culture of positivity, respect, quality, progression, and excellence, in conjunction with the Assistant GM, HR Manager and the broader HOD team, thus maximising job satisfaction and productivity.To ensure that we are adequately resourced at all times, and that the team are competently trained. Ensure we have the right people, with the right skills, in the right place at the right time.Verify that insurance, legal, health and safety obligations are followed.Produce post-event evaluation to inform future events.Person SpecificationEssential Skills & AttributesExcellent communication and strong interpersonal skills, with the ability to bring people along.Highly focused on customer service excellence.Confident team player, able to collaborate closely with others.Proactive ‘can do/will do’ attitude, with strong prioritisation skills.Crisis management expertise, offering immediate solutions and preventative measures.Innovative mindset, constantly seeking improvement.Energy, enthusiasm, and ambition to drive success.Experience & QualificationsMinimum 5 years of experience in large-scale events and hospitality.Qualification in Event or Hospitality Management.Strong coaching experience, fostering positive staff relations.Flexible approach, able to work event hours when required.Highly computer literate, including Photoshop, database management, and strong PC skills.Work Ethic & LeadershipAbility to plan and coordinate resources under tight deadlines in a fast-paced, high-pressure environment.Committed to continuous professional development.
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