Job Summary
Dromoland Castle Hotel is recruiting an experienced Food & Beverage Training Coordinator to join our distinguished team. The coordinator will support the Director of F&B in steering seamless operations, consistent communication, and flawless execution across all outlets. Acting as the key link between the kitchen, F&B outlets, reservations, and marketing, the coordinator will ensure alignment, timely follow‑through, and a world‑class guest experience in line with Forbes standards.
Key Responsibilities
* Serve as the primary link between the Director of F&B and all outlet managers.
* Track Head of Departments’ action points, ensuring deadlines are met and high operational standards maintained.
* Prepare pre‑shift briefings and circulate VIP or guest information to relevant teams.
* Support reservations and small group bookings for seamless guest service.
* Maintain accurate records, digital filing, and reports for the F&B Division.
* Provide operational support during peak periods or special events as needed.
* Distribute departmental updates, memos, and task lists promptly and clearly.
* Handle sensitive operational and personnel information with complete confidentiality.
* Coordinate menu launches, updates, specials, and promotions across kitchen, outlets, and marketing.
* Ensure accuracy and consistency of menus and wine lists, including allergens, pricing, descriptions, and layouts.
* Monitor reservations, flag VIPs, dietary requirements, and special occasions.
* Coordinate small group bookings and maintain accurate communication records for smooth service delivery.
* Train hostesses on reservation systems, guest greeting standards, and arrival flow.
* Assist with guest seating and service during peak periods.
Flexibility & Confidentiality
* Work primarily Monday – Friday, 09:00–17:00, with occasional flexibility for events.
* Handle all operational, personnel, and strategic information with discretion.
Ideal Candidate
* Relevant Third Level qualification and/or a minimum of 2 years experience in a similar supervisory environment.
* Strong operational leadership with hands‑on experience.
* A guest‑first mindset and passion for curating extraordinary experiences.
* Exceptional attention to detail, presentation, and communication skills.
* Sound commercial acumen and understanding of event trends and hospitality innovations.
* Working knowledge of Forbes standards is a distinct advantage.
Benefits
* Competitive salary (commensurate with experience).
* Pension scheme.
* Sick pay scheme.
* Free leisure centre access.
* Free meals while on duty.
* Free parking on site.
* Wellness / wellbeing programme.
* Discounted rates across the Dromoland Resort & Estate.
* Opportunities for ongoing training and development.
Eligibility to Work
Applicants must have the right to live and work in Ireland without restriction.
Location: Westport, County Mayo, Ireland
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