Job Title: HR Business Systems Manager
The successful candidate will lead the integration of our HR Information System (HRIS), ensuring seamless functionality across global teams. This role drives efficiencies in configuration, collaborating closely with team members to provide functional and technical services required to support our Hire to Retire processes.
This position proactively monitors and resolves system-related issues impacting end-user experience, data integrity, or overall system functionality. Key Responsibilities include Drive efficiencies in configuration, Collaborate closely with team members, Manage the HRIS integration landscape, Proactively monitor and resolve system-related issues, Cross-train across other modules, Deliver new business solutions, Manage direct reports, Handle day-to-day system changes/issues, Oversee the SuccessFactors release cycle, Conduct thorough testing of system changes, Ensure regular refreshes of lower instances, Support organizational communication and change management efforts, Maintain updated and accurate system configuration documentation, Ensure compliance with Kerry's change management processes, Provide ongoing support to end users, Interact with SuccessFactors Support and our Support Partners to manage issues/resolution.
Qualifications & Skills: Extensive experience in solving complex problems using data analysis and synthesis, Hands-on experience with SAP SuccessFactors Employee Central; accreditation preferred, Proven ability to manage mid- to large-scale projects and complex integration landscapes, Strong skills in business analysis, project management, and process optimisation, High attention to detail with the ability to manage multiple priorities and deliver high-quality work, Comfortable working independently and collaboratively across all levels of the organisation, In-depth knowledge of the SuccessFactors platform, ideally with deployment experience, Familiarity with ServiceNow HR Service Delivery and SuccessFactors modules including Talent, Learning, Recruitment, Onboarding, and Compensation, Knowledge of Assignment Pro (Global Mobility application) is advantageous, Understanding of GDPR and data privacy regulations, Skilled in training stakeholders on correct processes to support a 'right first time' approach, Confident in delivering targeted and broad feedback to individuals, teams, and wider communities, Proactive in using problem-solving skills to drive platform efficiencies, Strong stakeholder engagement and relationship-building capabilities.