Food and Beverage/Banqueting Supervisor
We have a fantastic opportunity for a Food and Beverage/Banqueting Supervisor to join our team here at the Tower Hotel, Waterford, part of the Neville Hotel Group.
Who we are:
The Tower Hotel is Waterford's premier 4-star city centre hotel and is superbly located overlooking the Marina and Reginald's Tower. The hotel is just a 3-minute stroll from the city's shopping and entertainment hot spots, and the premier business district.
We are part of the Neville Hotel group, a family-owned Irish Hotel Group with six iconic hotels. They are the 4* Royal Marine Hotel in Dun Laoghaire, County Dublin, the 5* Druids Glen Hotel & Golf Resort in Wicklow, the 4* Kilkenny River Court Hotel, the 4* Tower Hotel & Leisure Centre in Waterford City, the 4* Ravenport Resort in Wexford, and 4* Whites of Wexford.
We focus on offering the highest standards of service and quality to all our guests. We believe in making the most of each guest's stay through genuine Irish hospitality, warmth, and continuous re- investment in our hotels.
The role:
As Food & Beverage/Banqueting Supervisor, you will oversee daily service and event operations, supporting the management team to deliver exceptional guest experiences. You will ensure high standards of service, communication with team members, and compliance with health, safety, and service procedures.
Key Duties and Responsibilities:
* Minimum of 1 year's supervisory experience in a busy food & beverage or banqueting environment.
* Proven ability to supervise, train, and motivate a team to deliver excellent service standards.
* Strong knowledge of food & beverage service procedures, including wine and beverage service.
* Experience in banqueting operations, including set-up, service, and close-down of events.
* Ensure high standards of hygiene, health & safety, and HACCP compliance are consistently maintained.
* Capable of coordinating with kitchen and events teams to ensure smooth service delivery.
* Standards-driven with excellent attention to detail in presentation and guest experience.
* Excellent communication and interpersonal skills, with the ability to deal confidently with guests, clients, and staff.
* Flexible, enthusiastic, and able to work under pressure in a fast-paced environment.
* Strong problem-solving and organisational skills, with the ability to adapt quickly to changing event requirements.
Benefits:
* Hotel B&B discounts across the group.
* 20% discount on bar & restaurant food in a sister property.
* Comp golf available on Druids Heath to all Neville Hotel Team Members (T's & C's apply).
* Meals during shifts.
* Free onsite tea/coffee.
* Opportunities for career progression.
* Employee of the Month and Employee of the Year.
* Employee referral bonus (T&C's applies).
* If a Team Member books an overnight stay in any Neville Hotel, the company will provide the 2nd night free for any booking of two nights or more (T&C's applies).