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Blockchain application support engineer

Dublin
Crypto.com
Application support engineer
Posted: 30 January
Offer description

OverviewThe blockchain security team is working on core Blockchain technologies, Smart contracts and other building blocks that allow us to create unique products for our users. They specialise in secure development, confidential computing technology and advanced cryptographic techniques and with multiple patents granted to this team, this is a key strategic investment for Crypto.com. It is a unique opportunity to work on the future of this exciting industry.ResponsibilitiesPrimary responsibilities to ensure the application is running at all times in ProductionManages other non-production environments such as pre-production/staging.Strong understanding of application features and all supported blockchainsWork closely with engineers both application and infrastructure to ensure good understanding of what will be pushed to production environmentsAbility to apply fixes, improvements or optimization on the applications and infrastructureIdentify any issues that may arise from the delivery which will impact production uptime or scalability or responsesMonitor, troubleshoot and triage application alerts and issuesIncident and problem management, post resolution follow-ups to ensure problems have been adequately addressedContinuously improve on monitoring tools and processesCoordinate DR testing and auditMaintain and support blockchain infrastructure (some DevOps knowledge advantageous)For senior individuals, the responsibility includes communication with stakeholders on application issuesQualificationsDegree in Computer Science or Engineering or Information Technology or similar disciplineKnowledge in programming languages such as Rust or Javascript or Node.js or GolangPast job experiences in supporting applicationsAttention to detail with an analytical mindsetComfortable with analysing logs and possess a keen eye for anomalies and inconsistenciesStrong curiosity and desire to identify problems or root causes, and effectively communicate findings to the rest of the teamExperience in deploying in various cloud (Azure, Google, Amazon)Experience in building, deploying and maintaining monitoring tools (Grafana, Prometheus, etc)Experience in deploying and maintaining container infrastructures (Kubernetes, docker-compose, etc)Experience in building, deploying and maintaining logging tools (Fluentd, ElasticSearch, Kibana, etc)
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