Reporting/Business
Analyst Responsibilities to include but not be
limited to the following
Conduct data analysis, spot data trends,
perform gap analysis, generate reports, and recommend improvements
to current business metric collection
process
Produce and deliver tracking and
reporting for key KPI/SLA's in the
business Design key dashboards and scorecards for
Senior Leadership and Business Unit (Team Leaders, Training Team,
Quality Analysts/Analysts,
etc.
)
Perform ad-hoc data analysis to support
the business initiatives
Create and maintain efficient and secure
systems for recording data and producing relevant
documentation
Maintain the daily relationship with the
business intelligence
supplier Seek opportunities to drive innovation
and process improvement within the reporting
spectrum Recommended
Qualifications
2-3 years of experience working in a
reporting environment, with proven ability to deliver high quality
& accurate reports within demanding
timescales
Strong technical and numerical skills
with advanced Excel
skills Strong communication skills (both written
and verbal) - ability to clearly communicate complex quantitative
analysis in actionable
insights
Detail-oriented and passion for
problem-solving
Ability to work on own initiative or as
part of a team
Knowledge of data
tools