**Job Title: Administrative Lead****Company:** Pro Bus & Car Luxury Touring**Location:** Applicants must be located in Killarney/Kenmare Co Kerry, or Co Dublin.**Job Type:** Full-Time, Part time or seasonal**About Us:**Pro Bus & Car Luxury Touring is a leading provider of luxury transportation services, dedicated to delivering exceptional experiences to our clients. We pride ourselves on our professional drivers, premium vehicles, and outstanding customer service. Join our dynamic team and help us elevate our clients' travel experiences**Job Description:**We are seeking a detail-oriented and enthusiastic Office Administrative Lead to join our busy team. This position will begin with comprehensive office-based training, focusing on our systems and customer service protocols. Following successful completion of training, this role has the opportunity to transition to a full-time remote position.Ideally candidates will be placed in the Kenmare, Killarney environs or Dublin environs in line with our office locations to ensure a comprehensive training can be completed over a period of time.**Key Responsibilities:**Manage incoming requests via phone, email, and online platforms.Provide clients with information about services, rates, and vehicle options.Manage inbound calls and delegate or resolve as required .Handle customer inquiries and resolve issues professionally and efficiently.Maintain and update client records in our reservation system.Collaborate with dispatch and operations teams to ensure smooth service delivery.Complete various office admin tasks.Assist in developing and implementing procedures for improved efficiency.**Qualifications & Experiences:**Previous experience in customer service, preferably in the transportation or hospitality industryExcellent verbal and written communication skills.Strong organisational skills with the ability to multitask in a fast-paced environment.Proficient in using reservation systems and technically proficient.Ability to work flexible hours, including evenings and weekends if needed.Familiarity of Mac OS not mandatory but an advantage.**What We Offer:**Competitive salary with performance-based bonuses.Comprehensive training program with ongoing support.Transition to a remote work environment after training.Opportunities for career advancement within the company.A supportive and collaborative team culture.**How to Apply:**If you are passionate about providing exceptional customer service and are excited to be part of a growing company, we want to hear from youJoin us in delivering unforgettable travel experiencesJob Types: Full-time, PermanentPay: €28,000.00-€35,000.00 per yearBenefits:Additional leaveOn-site parkingSick payWork from homeApplication question(s):Have you worked in the transportation or hospitality industry before? If so, can you share briefly where?What area of the listed locations are you located? Kenmare, Killarney, or DublinWork Location: Remote