Position Title: Corporate Lending Administrator (12 Month Fixed Term Contract)Role Description:The Global Service Centre for Corporate Banking Services (CBS) with offices in Dublin and Utrecht, located within the COO Domain, is a department responsible for the provision of Back Office loan and agency administration services to Front Office business lines across multiple regions. It operates within a highly regulated, high value, high risk international business environment with an extremely low error tolerance, and high reputational and systemic responsibilities. The market in which it operates is international and dynamic with suppliers, staff and counterparties operating in different global time zones and cultures.The role of the Corporate Loan Administrator is to book, manage and maintain lending products within a client portfolio in line with documented processes and to agreed quality and service standards.The candidate will be servicing customers in the North America region and the working hours will be2pm – 10pm.All candidates must have the Right to Work in Ireland by either having a valid EU work permit or holder of Stamp 4 or Stamp 1G VisaPrimary Tasks:Manages a portfolio of clients ensuring that all associated tasks are completed within process deadlinesConsistently executes all processes and controls in accordance with procedures, work instructions and policiesInterprets and actions Agent, Client or internal instructions to book new loan contracts and manage the disbursement of fundsProactively manages loan lifecycle events e.g. rollovers, interest settlements, treasury fundingManages the reconciliation of cash movements and funding requests and works to resolve any breaks in a timely mannerBuilds relationships and liaises with stakeholders across the organisation to drive a quality serviceUnderstands and complies with the Global Customer Service StandardsEscalates effectively to deal with bottlenecks, knowledge or barriersDevelops an understanding of Rabobank's products and services and their contribution to the Bank's strategyLiaises internally (within own team) to ensure quality and productivity levels can be achievedProvides practical / technical expertise to projects or initiativesCarries out a variety of administrative work duties as directedRisk and Control:Has good risk awareness and understands any process risks and the importance of highlighting control gapsComplies with risk standards and adheres to related processes and policiesProvides suggestions to enhance the risk environment and helps others learn from process errorsCompletes all mandatory risk training courses before the due dateKnows what is expected and works to achieve same (or highlights where impediments exist)Offers co-operation and assistance to colleagues when this is requiredIs eager to learn and willingly participates in training and development activitiesTakes ownership for own learning and drives career ambitionsPuts skills, capacity and experience at the disposal of colleagues to achieve team objectivesHas a continuous improvement mindset and makes suggestions about how to improve the performance of the processActively participates in team discussions and events and provides objective challengeSeeks feedback from and provides input to other team membersIs service focused and strives to understand customer needs and exceed expectationsTechnical:Knowledge of corporate loan products & processesPractical experience using the Flexcube Core Banking and SWIFT systemsBusiness degree or equivalentPreferable: 2 years' experience in Financial ServicesFluency in EnglishCompetent in MS Excel and other MS applications