Join to apply for the Office Administrator/Receptionist role at Auto Boland Group
Location: Waterford City
Auto Boland is a leading automotive dealership group, proudly representing world-class brands including Jaguar Land Rover, Volvo, Fiat, Jeep, Alfa Romeo, BYD, Peugeot, Renault, Dacia, Ford, and Audi. Known for excellence in sales, service, and customer care, we are committed to delivering a premium experience across all areas of our business.
We are seeking a professional and organised Office Administrator/Receptionist to join our team. This role combines front-of-house responsibilities with essential administrative support, ensuring the smooth day-to-day operation of the dealership. As the first point of contact for our customers, you will represent Auto Boland with professionalism and warmth while also assisting with key office duties to support our sales and service teams.
Responsibilities
* Welcome and greet customers and visitors, ensuring a positive first impression of the dealership.
* Answer and direct incoming calls promptly and professionally.
* Manage and schedule appointments for sales and service departments.
* Provide administrative support including data entry, filing, processing invoices, and maintaining records.
* Coordinate correspondence and handle email/telephone enquiries efficiently.
* Ensure the reception and customer areas are clean, tidy, and aligned with brand standards.
* Assist in preparing documentation for vehicle sales and service as required.
* Support management with general office tasks and ad hoc projects.
* Deliver outstanding customer service across all interactions.
Qualifications
* Previous experience in an administrative, receptionist, or customer service role (motor trade experience an advantage).
* Strong organisational skills with the ability to multitask and prioritise.
* Excellent communication and interpersonal skills.
* Proficient in Microsoft Office (Word, Excel, Outlook); experience with dealership management systems an advantage.
* Professional appearance and manner, representing the prestige brands we work with.
* Team-oriented, proactive, and able to work on own initiative.
Why Join Auto Boland?
* Be part of a dynamic team representing world-leading brands such as Jaguar Land Rover, Volvo, Fiat, Jeep, Alfa Romeo, BYD, Peugeot, Renault, Dacia, Ford, and Audi.
* Competitive salary and benefits package.
* Ongoing training and career development opportunities.
* A supportive, customer-focused workplace culture.
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