Hi Professionals,Greetings From AmpstekHope you are high in your spirits. Please stay safe.Our client is looking forITSM Managerto join a high-growth organization. If you are interested share you resumeRole: ITSM ManagerLocation: Dublin, Ireland (Onsite 3days/Week)Duration: PermanentJob Description :10+ years of experience in ITSM to manage designing, implementing, and improving ITIL-based processes such as incident management, change management, and service requests.Well versed in ServiceNow IT Service Management (ITSM), IT Operations Management (ITOM), Customer Service Management (CSM) capabilitiesStrong understanding of ITIL methodologies, ServiceNow/Jira toolsStrong communicator who can collaborate effectively with technical and non-technical stakeholdersCommunication skills, especially for explaining technical concepts to nontechnical business leadersStrong business acumen and the ability to translate complex data into clear recommendationsAbility to work on a dynamic, research-oriented team that has concurrent projectsShould have experience with cloud platforms like AWS, Azure, and GCPProfessional certification in ITIL preferablyExperience in Insurance domain preferableThanks & Regards,SudhakaranIT Recruiter | Europe & UKEmail - Tel Ampstek Services Limited