Job Overview
We are seeking two supervisors to oversee daily operations, ensuring customer satisfaction and efficient task execution in line with company standards.
The successful candidates will play a fundamental role in providing exceptional customer service, supervision, and supporting the relevant department.
This role involves responding to customer needs, addressing inquiries, and processing orders in an efficient manner.
Benefits Package
* Competitive remuneration package
* Company Pension Scheme
* Opportunity for Excellent Career Progression
* Staff Discount
* Long Service Leave and Recognition
Key Responsibilities
* Supervision and Support of Sales Staff
* Efficient processing and follow-up of customer enquiries
* Maintaining accurate records of sales, client interactions, and other relevant activities
* Effective communication with suppliers regarding product sourcing and delivery
* Liaising with External Sales Representatives to ensure accurate and efficient customer quotes and orders
* Building and maintaining successful customer relationships, focusing on long-term loyalty
* Building and maintaining successful supplier relationships
Essential Criteria
* Broad knowledge of Building Materials or Heating Products
* Experience with Microsoft Office and an accounts computerised system (advantageous)
* Excellent planning and organisational skills
* Experience meeting deadlines
* Self-motivated, able to work independently
* Excellent attention to detail