Role: Transport Liaison Location: Portlaoise, County Laois Salary: Competitive Contract: Permanent Company: Briggs Equipment Transport Ireland About Us: Briggs Equipment Group is a leading provider of asset management and maintenance solutions across Ireland and the UK.
Briggs Equipment Ireland is part of a €100 million turnover group, businesses in our group include Briggs Equipment Ireland, Laois Hire Services, Aerial Platform Hire, Future Events Hire and GPT Vehicle Rentals.
We currently have a new position for a Transport Liaisonjoin our transport based in our Portlaoisedepot.
In this role, you willact as a key point of contact between our transport team, drivers and internal and external customers.
In this role you will: Manage customer enquiries, coordinate transport schedules and ensure a smooth end-to-end service.
Act as the main contact for all transport bookings, queries and service updates.
Work with the transport team to ensure timely deliveries and collections.
Monitor schedules and proactively update customers on delays or changes.
Maintain accurate records of transport activities and customer interactions.
Collaborate with logistics, operations and customer service teams to enhance efficiency.
Provide customers with required transport documents, including delivery confirmations and invoices.
Support continuous improvement by identifying service enhancement opportunities through customer feedback.
What will help you to excel in this role: Demonstrated background in transport, logistics, or customer service roles.
Strong communication and interpersonal abilities, with confidence engaging internal and external stakeholders.
Proven problem-solving capability and a calm, effective approach to conflict resolution.
Solid understanding of transportation regulations, compliance requirements, and industry best practices.
Ability to multitask, stay organised, and manage priorities in a fast-paced environment.
Proficient in Microsoft Office and ideally experienced with Transport Management Systems (TMS).
What you can expect from us: Competitive salary Contributory pension scheme with employer contributions up to 6% HSF Health plan scheme Future development and career opportunities Profitshare bonus based on business performance Whats next If you are interested in joining The Briggs Group, then please click on the apply now button and a member of the team will be in touch.
Not sure if this is the right role for you? Please feel free to visit the careers page on our website and send us your CV speculatively for a member of the team to review.
If you require any reasonable adjustments to assist you in the interview process, then please contact a member of the Recruitment Team, and inform them prior to attending so we can ensure these are met.