Purpose: The role of the Operations Administrator is part of an office based team providing professional administration support to Power Right's customer operations and Field based workforce.
Working Relationships: The Operations Administrator will be required to create professional relationships with staff, customers, and suppliers as appropriate to effectively discharge the duties of the role.:
* Working on Job Operations Platform SimPro on a daily basis to review and schedule works.
* Scheduling customer appointments for the Security Service Team
* Reviewing returned Job Dockets from service engineers and follow up of issues identified by field engineers for resolution.
* Invoicing customers for materials used during regular servicing. Sending invoice and job docket to customers.
* Review of customer account and payment status when booking service work with customers.
* Taking card payment from customers by phone.
* Greeting visitors to office
* Ordering of office supplies
* Keeping track of compliance renewals for Van Fleet, Tax, CVRT, repairs
Education, Qualifications and Training:
* Administration experience in Construction, Contracting or Field Service business would be an advantage.
* Experience in fast paced busy customer service role.
* Previous experience in an operations administration role an advantage.
Relevant Skills and Aptitudes:
* Will suit organised confident individual. Confident on phone with an ability to listen and capture information.
* Willing to learn.
Job Type: Full-time
Benefits:
* Bike to work scheme
* On-site parking
Ability to commute/relocate:
* The Bridge, Collooney, CO. Sligo: reliably commute or plan to relocate before starting work (required)
Work Location: In person