Duty Manager - Hotel Operations Location: County Cavan Salary: Up to €40,000 DOE Contract: Full-time, permanent We are recruiting an experienced Duty Manager on behalf of a well-established hotel and leisure property in County Cavan.
This is an excellent opportunity for a hospitality professional with strong leadership skills who enjoys a varied, hands-on role within hotel operations.
The Role As Duty Manager, you will act as Manager on Duty, supporting all departments in the day-to-day running of the hotel while ensuring consistently high standards of guest service.
Working hours: 5 days out of 7, covering early and late duty management shifts, including evenings and weekends.
Key Responsibilities Ensure all hotel departments are open, fully staffed and guest-ready Complete daily Duty Manager checklists and handover reports Monitor hotel security, maintenance issues and overall presentation of the property Lead daily briefings and communicate VIP, wedding and conference requirements Support teams during busy periods and encourage cross-department teamwork Maintain hotel standards in line with the property's mission, vision and values Welcome and assist guests, including VIPs and group bookings Conduct hotel show-arounds and promote facilities and services Manage guest feedback and resolve complaints professionally Ensure compliance with health, safety, fire and employment legislation Be fully trained in emergency and evacuation procedures Monitor staff presentation, punctuality and uniform standards Assist with staff training, assessments and disciplinary processes Allocate duties and supervise porters and departmental support staff Drive revenue through promotions, upselling and service awareness Support purchasing by sourcing competitive suppliers where required Champion sustainability and Green Hospitality initiatives Attend meetings and provide operational support across departments as needed Additional Duties Report maintenance issues promptly to relevant managers Complete operational checklists as required Assist in all hotel departments when necessary Attend training sessions and departmental meetings Act responsibly with regard to hotel property, cleanliness and storage Support effective communication throughout the hotel Carry out any reasonable management requests About You Previous supervisory experience within a hotel Food & Beverage environment is essential Experience as a Duty Manager or Hotel Supervisor is highly desirable Strong leadership, communication and organisational skills Guest-focused with the ability to remain calm under pressure Flexible and adaptable to the demands of hotel operations Benefits Salary up to €40,000 depending on experience Company pension scheme Company sick pay scheme Employee discounts and incentives Complimentary meals on duty Free use of gym and leisure facilities Employee health and wellbeing initiatives (e.g.
yoga, mindfulness) Employee assistance programme (confidential support line) Active social club Full training provided Clear career progression opportunities, including access to recognised Level 6 qualifications This role would suit a motivated hospitality professional looking to take the next step in their management career within a high-quality hotel environment.
Skills: Leadership Guest Service Excellence Hotel Operations Team Coordination Health & Safety Compliance Revenue Upselling Problem Resolution