Overview
You will provide support to IT mission critical applications within the Clearstream production and pre-production environment. For production systems, you will ensure that maximum service level is provided to customers on a 24-hour basis.
Responsibilities
* You will support the production environment 24/7 and will solve IT incidents with innovative solutions to ensure that a maximum service level is provided to Customers on a 24-hour basis.
* You will implement, integrate and support third party software as well as internally developed applications within the Clearstream Services IT production environments.
* You will analyse problems and resolve issues. You will perform monitoring, tuning and optimisation of performance of in-house Clearstream IT applications as well as third party software whilst ensuring maximum availability and service to Customers.
* You will participate to on-call rota allowing the best service to Customers outside of standard hours.
* You will deploy Clearstream business applications to end users.
* You will ensure the integrity of the production environment and will implement upgrades or new products that are critical for the daily operational business.
* You will work in new deployment projects within public cloud (GCP, Azure).
* You will know and follow processes in place and will be able to adapt yourself to any new situation.
Your Profile / Qualifications
* University degree in an IT related discipline or equivalent through relevant work experience
* Experience with production environment and on call is an asset
* Team spirit, open-minded and open for changes
* Experience with Linux and NT environments is required
* Oracle SQL and/or MS SQL knowledge is an advantage
* Good knowledge of one or more of the following tools is a plus: GitHub, Jenkins, Jira, OpenShift, JBOSS, Weblogic
* Ability to work in a customer-facing role, service-oriented attitude, and attention to detail
* Highly motivated, organized individual able to work effectively with minimal supervision
* Good knowledge of English (in written and spoken). Any additional language is an asset
* Dedication, team and communication skills, flexibility as well as competent handling of MS Office applications
Seniority level
* Not Applicable
Employment type
* Full-time
Job function
* Engineering and Information Technology
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