Posted: 9h ago
The role
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Store Manager – Tommy Hilfiger
The Store Manager leads the team to deliver outstanding customer experience and achieve sales and profit goals in our Tommy Hilfiger and Tommy Jeans locations.
Responsibilities
Partner with management to meet company standards/goals: sales and wage budgets, SPH, UPT, conversion, wage and expense control, shrinkage, mystery shops, audits and profitability.
Identify and collaborate on opportunities to grow the business and improve performance.
Foster a positive store experience by treating all customers and staff fairly.
Ensure “door to floor” best practices, visual merchandising directives and back‑room standards are executed consistently.
Communicate with buying team to maintain proper stock levels and demographic fit.
Analyze store‑level reports and create action plans to improve results.
Share daily sales goals, KPIs and store results with staff to promote service excellence and goal attainment.
Oversee manpower planning, recruitment, interviewing, hiring and orientation.
Provide daily, weekly and monthly coaching and training, documenting all training activities.
Lead weekly management meetings and participate in regional meetings.
Make timely decisions under stress and changing conditions.
Set challenging but attainable service, customer satisfaction and financial goals.
Coordinate action plans considering consequences and budget decisions.
Convey clear goals, manage implementation and track measurable results.
Create a vibrant, energetic environment around shared goals and values.
Qualifications
Extensive progressive retail experience; prior store management in service or retail industry.
Experience connecting with consumers in a brand retailer.
Background in retail operations, budgeting, planning and sales.
Prior people‑management experience and ability to resolve conflict with purpose.
Effective communication skills; ability to cultivate belonging.
Collaborative mindset and ability to recognize contributions of others.
Strong leadership, courage, and ability to give constructive feedback.
Fast‑adaptability and ability to work at pace.
Energetic, trustworthy presence on the shop floor.
Benefits
PVH offers a competitive benefits program that provides protection, peace of mind and flexibility to support associates both at home and at work.
Equal Opportunity Employer
PVH Corp. is an equal opportunity employer and considers all applicants for employment on the basis of their individual capabilities and qualifications without regard to race, ethnicity, color, sex, gender identity or expression, age, religion, national origin, citizenship status, sexual orientation, genetic information, physical or mental disability, military status or any other characteristic protected under federal, state or local law. Compensation is based on job‑related factors such as skill, ability, educational background, work quality, experience and potential.
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