Job Description
We are seeking a highly skilled and experienced Facilities Operations Manager to lead our cleaning operations team. This is an exciting opportunity for a results-driven individual to join our organization and make a real difference in the delivery of exceptional service to our clients.
About the Role:
* The successful candidate will be responsible for supervising a team of cleaning operatives, ensuring that all duties are carried out to the highest standards and that client expectations are consistently met.
* Maintaining excellent relationships with clients is crucial, and you will be expected to develop and maintain strong partnerships with key stakeholders.
* You will also be responsible for monitoring work through daily spot checks and staff interactions, identifying areas for improvement and implementing solutions to drive efficiency and effectiveness.
* Additionally, you will manage staff rosters and wages, ensuring that all administrative tasks are completed accurately and on time.
* Effective communication and problem-solving skills are essential in this role, as you will need to resolve any issues that may arise in a professional and courteous manner.
Requirements:
* Cleanliness experience is essential, with a proven track record of managing teams and delivering high-quality results.
* Supervisory experience is also essential, with a strong ability to motivate and inspire your team to achieve their best.
* A background in a fast-paced retail environment would be desirable, as would excellent customer service skills and strong leadership abilities.
What We Offer:
As a Facilities Operations Manager with our organization, you can expect a competitive salary, comprehensive benefits package, and opportunities for career growth and development.