Account Executive - Affinity Lines, Taxi Team - Sandyford
6 days ago Be among the first 25 applicants
This role sits within the Taxi team which forms part of the wider Affinities Specialty Department. It is a fast-paced, high energy, fun & friendly team.
The team has underwriting authority across several Arachas Commercial Insurance Schemes. The Account Executive will share the management of an existing book of business including advising clients, inviting & securing renewals, as well as processing midterm alterations.
Sales and Activity Management:
* Responsible for Client insurance requirements
* 1) Renewals Ensuring renewals are invited in line with agreed protocols and procedures
* Contributing to the achievement of the team’s monthly retention targets Binding Cover and issuing policy documentation Invoicing and premium collection
* Mid Term Adjustments Obtaining and offering quotations for midterm adjustments Invoicing and premium collection
* New Business
* Assisting the Affinity Lines Sales Team by providing quotations in a timely manner and assisting with any queries in respect of premiums and covers
* Keep client records complete, accurate and up to date.
* Deal with incoming & outgoing calls and queries between clients and insurers
* Ensure policies are ordered, paid for and issued in a timely manner.
Customer Relationship Management:
* Build effective working relationships with
* both new and existing customers by establishing trust, anticipating needs, sharing information and meeting commitments.
* Deal with any issues that customers may have with their policies.
* Assist Compliance in dealing with complaints
Customer Service:
* Take personal responsibility for delivering the highest level of accuracy and quality in your work.
* Deal with requests and enquiries from customers, staff and management in a professional and timely manner and ensure that the complaint management standards and procedures are applied
* Demonstrate promptness, dependability, and commitment in dealing with customers
Team Collaboration:
* Contribute to the team by sharing information, ideas and opinions
* Build good working relationships, collaborate with other teams and treat others in a fair and respectful way
* Assist other team members in completing their work when required
* Cross department flexibility required
Compliance:
* Ensure that all accounts are handled in line with compliance requirements
* Administer accounts in line with agreed policies and procedures
Requirements:
* Minimum APA (Personal & Commercial) working towards CIP.
* Candidate must demonstrate the ability to work in a team environment.
* Strong communication skills are essential.
* Possess a positive, can-do attitude with the ability to adapt to and embrace change
* Attention to detail.
* Possess the ability to manage deadlines & prioritise workload!
* Contribute to positive team morale.
* A good degree of personal organisation and a structured approach to time and resource management
Person Specification:
* Previous Open I experience preferable but not essential.
* Proficient in Outlook, Word & Excel
* Friendly and assertive manner on the phone
* Ability to develop relationships with insurers and clients.
* Willingness to learn & develop.
* Strong work ethic
* Commitment to ongoing professional development
Seniority level
* Seniority level
Entry level
Employment type
* Employment type
Full-time
Job function
* Job function
Sales and Business Development
* Industries
Insurance
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