Know the Role
As a Stock Controller you will report to the Concessions Manager and oversee the Stock processes for the business and the Stock Assistants within the team. You will assist and monitor in-going and out-going stock, plan deliveries and seasonal changes to the stockroom as well as perform stock takes and investigate discrepancies. You will partner closely with the business, building strong working relationships. You will communicate stock issues or concerns to head office and will take an active role in training staff on stock control.
Key Responsibilities
Manage all stock areas to ensure effective stock control, for example; handling deliveries, transfers, stock takes and in store events
Meticulous and timely management of faulty/returned stock within the concession/boutique, escalating issues or concerns, where necessary
Assist in the maintenance of all inventory in the stockroom and on the selling floor, ensuring merchandise is neatly organised
Assist with all receiving/shipping and inventory related paperwork
Build strong professional relationships with people both inside and outside the business, develop those relationships to facilitate and impact stock control within the business
Motivate staff to achieve the highest possible standards in the stockroom and commit to promoting best practice within the company
Team work and management – manage and motivate stock control and shop floor staff to develop a team and achieve high standards
Work effectively and performs multiple tasks to a high standards throughout the concession
Support concession and take part in events organization within the company Managing the Inventory process to the highest possible standards
Liaising with our internal Regional Stock Coordinator and Buying and Merchandising Manager to ensure seamless stock performance at all times
Assist and support with ongoing training and operational awareness for relevant team members, for example reliable checking of faulty goods and releasing product back on to the selling floor
Plan stock assistants Rota to cover other boutiques/concession and deliveries
Work with the concession manager on company calendar to forward plan for external events and seasonal changes in the business
Make sure that stock assistants adhere to company policy when dealing with stock
Know What We’re Looking For
Proven experience in a luxury retail or service environment
Substantial, proven experience in stock handling
Proficient in Microsoft Outlook and Excel
Excellent attention to detail, in order to support the needs of the business
Strong communication skills
Ability to build effective working relationships
Extremely organised, with the ability to prioritise tasks accordingly
Highly motivated and committed
Adaptability and flexibility – ability to embrace change within the company
Time Management – punctual and reliable, able to multi task and priorities and help and manage others to achieve tasks within set deadlines
Able to work effectively as part of a team and willing to perform varied tasks depending on the needs of the business. Proactive, dynamic and have a willingness to learn and develop
Adherence to company policy – strong sense of corporate responsibility and ability to set a high standard
Brand awareness – commitment to Christian Louboutin as a brand and technical knowledge which is utilized in stock control to identify faulty product or potential issues
Problem solving – ability to use their knowledge to make good, clear decisions about stock control. Ability to confidently deal with issues surrounding deliveries, transfers, stock takes and events
Reporting and administration – strong administrative skills, ability to complete weekly stock reports to management accurately and meet deadlines
Passionate about his/her own career development and self-awareness of areas of improvement
Leadership and integrity – ability to lead others and delegate effectively
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