Are you an experienced insurance professional with strong Personal Lines knowledge and a passion for customer service? Ready to step into a leadership role where you can coach, inspire, and shape a high-performing team? or are you working as an assistant team leader?
Base salary - €41,500 - €44,000
Location - Dublin - 1 day working from home after 6 months.
Both teams have strong collaboration with the two teams, and they're looking for someone who can really drive a positive culture while adapting to a fast-paced, evolving environment.
Fantastic opportunity for someone who thrives in a dynamic environment, has a passion for customer service, and is motivated to lead and develop a high-performing team.
The Opportunity:
As Team Lead, you’ll be at the heart of a growing operation, responsible for coaching and supporting a team of Personal Lines advisors. You'll play a key role in driving service excellence, improving operational processes, and contributing to a digital-first transformation across the department.
About the role:
* You’ll lead and develop a supportive, driven team
* Identify areas for process improvement
* Get hands-on with team strategy, performance, and service delivery
* Conduct regular 1:1s, support performance development, and manage team KPIs
* Work in a people-focused culture where ideas and leadership are truly valued
Who we’re looking for:
* Personal Lines experience (broker or insurer background)
* CIP (or APA with strong experience)
* Natural leadership ability – whether you're already managing or ready to step up
* Strong communicator, organised, and great with people
* Experience with some lines - motor insurance, car insurance, van insurance, home insurance, farm insurance etc.
Whether you’re already in a supervisory role or feel ready to take that next step, this could be the career move you've been waiting for.
Interested in learning more? Let’s chat – message me directly
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If you are curious to know more and if your profile fits perfectly with this position, please reach out to Iraia at +353 15225356 or send us your updated CV to iraia.sanchez@recruiters.ie
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