WELCOME TO A WORLD OF OPPORTUNITIES AT IRELAND’s #2 GREAT PLACE TO WORK 2025, AS VOTED BY OUR TEAM MEMBERS!
The Conrad Dublin is a 5* hotel and part of the Hilton Luxury Division. We aim to ‘offer smart luxury travelers inspiring connections & intuitive service in a world of style’. We are one of the best 5* luxury hotels in the country.
“Conrad is Empowering and Bold”
Benefits
Working for Hilton means you are joining an international company with more than 6200 hotels worldwide, offering numerous benefits & career development opportunities such as:
* Travel - Up to 30 nights per year at discounted rates and 50% off F&B in Hilton Hotels around the world. Plus up to 70 nights of discounts for your Family and Friends
* Team Member Gym – a dedicated team member gym with free access 7 days a week
* Benefit – Discounted rates for Conrad Team members across a wide range of retailers
* Development – Hilton offers various learning & development plans for all roles and career paths, as well as free access to LinkedIn Learning and Harvard ManageMentor
* Holidays – 30 days holiday (including Bank Holidays) plus long service entitlement of an extra day per year up to a total of 5 additional days
* Maternity & Paternity – Paid leave for those who qualify
* On shift – Complimentary meals on duty
The Job Role
We are seeking an ambitious and relationship-driven MICE Sales Manager to join the commercial team at Conrad Dublin. This role focuses on driving International Meetings, Incentives, Conferences, and Events (MICE) business, with a strong focus on the Americas, UK, and Europe. You will lead strategic efforts to grow this high-value segment, leveraging Hilton’s global network and your industry relationships to secure future and repeat business for the hotel.
* Proactively generate new business through activities such as sales calls, roadshows, and market visits, particularly across the USA, UK, and EU
* Manage inbound international MICE leads and Hilton Worldwide Sales referrals, overseeing the full sales cycle from enquiry to conversion
* Build strong, lasting relationships with MICE agencies, DMCs, and corporate planners in the luxury and incentive sectors
* Represent Conrad Dublin at international tradeshows, FAM trips, client events, and industry networking functions
* Analyse market trends to inform sales strategy and optimise revenue opportunities
* Collaborate with Events, Revenue, and Operations teams to ensure seamless execution and delivery of a five-star guest experience
* Track ROI and production by segment and market, providing accurate and timely reports for the Director of Sales, including activity logs, appointments, and leads
* Negotiate and close large-scale group contracts, balancing client needs with commercial objectives
* Embrace flexibility in working hours and international travel, with the opportunity to work remotely based on business requirements and time zones
The ideal candidate should have
* Positive attitude with excellent communication and interpersonal skills
* Commitment to delivering the highest level of customer service expected from a luxury brand
* A strategic, proactive mindset and flexibility to respond to various work situations
* Experience in a MICE sales role with a proven track record in a luxury hotel environment
* Willingness and ability to travel internationally on a regular basis
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